To communicate directly with the homeowner, simply tap the "Chat" button.
The HeyBryan chat feature records all conversations, so it provides extra protection for you in case there is a misunderstanding with your customer.
We recommend using it to:
- Clarify task details and scope with the customer once you have accepted the job (this includes any additional job requirements, or photos you may need prior to arriving on site)
- Relay types of expenses incurred and in how much
- Communicate if the task hours might change beyond the original estimated hours